For general information, EMAIL MEMBER SERVICES or DIAL 1.800.689.2900.


Chief Executive Officer
Mark Dorsey, CAE, FASAE
Email | 703-706-4760

Volunteer Relations and Office Administration Senior Manager
Catherine Lux Fry, CAE
Email | 703-706-4752

Administrative Coordinator
Liv Hega Fears
Email | 703-706-4783

Membership and Marketing

Marketing & Membership Director
Susanne Connors Bowman, CAE
Email | 703-706-4741

Marketing & Communications Senior Manager
Christine Tanner
Email | 703-706-4784

Marketing & Data Quality Manager
Shannon Pennington
Email | 703-706-4736

Chapter Relations
Cathy Stegmaier, CAE
Email | 703-706-4737

Member/Customer Service

Member Services Senior Representative
Themica McBee
Email| 703-706-4727

Business Development

Business Development
Maureen Eyles
Email | 703-706-4744

Professional Development

Direct questions to Education Email

Certification Manager
Aaron Wiseman
Email | 703-706-4746


Strategic Initiatives and Special Projects Director
Greg Ceton, CSI, CDT
Email | 703-706-4723

Technical Programs Manager
Robert Holson
Email | 703-706-4735

Technical Communication and Strategy Manager
Matt Fochs
Email | 703-706-4733

Information Technology

vCIO (Virtual CIO)
Rick Bawcum
Email | 703-706-4742

CRM (Database) Administrator
Keith Knebel
Email | 703-706-4787

Application Developer
Jonathon Gordon
Email | 703-706-4748

Finance and Accounting

For accounting questions: Email Accounting